COURSE DESCRIPTION

350-801 CLCOR v1.1
Implementing Cisco Collaboration Core Technologies
300-810 CLICA v1.1

Implementing Cisco Collaboration Applications
CCNP Collaboration Training Course Outline
Module 1: Infrastructure and Design

Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
Licensing (Smart, Flex)
Sizing
Bandwidth
High Availability
Disaster Recovery
Dial Plan
Security (Certificates, SRTP, TLS)
QoS
Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
Configure these Network Components to Support Cisco Collaboration Solutions
DHCP
NTP
CDP
LLDP
LDAP
TFTP
Certificates
Troubleshoot these Network Components in a Cisco Collaboration Solution
DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
NTP
LDAP Integration on Cisco UCM
Explain these Components to Support Cisco Collaboration Solutions
SNMP
DNS
Directory Connector
Describe Webex Control Hub Features
Module 2: Protocols, Codecs, and Endpoints

Troubleshoot these Elements of a SIP Conversation
Call Set Up and Tear Down
SDP
DTMF
Identify the Collaboration Codecs for a Given Scenario
Deploy SIP Endpoints
Manual
Self-Provisioning
Bulk Administration Tool (BAT)
Onboarding Cloud Devices
Device Onboarding Via Activation Codes (MRA/On-Premises)
Troubleshoot SIP Endpoints
Describe SIP OAuth on Cisco UCM
Module 3: Cisco IOS XE Gateteway and Media Resources

Configure Voice Gateway Elements
DTMF
Voice Translation Rules and Profiles
Codec Preference List
Dial Peers
Troubleshoot ISDN PRI/BRI
Identify the Appropriate IOS XE Media Resources
Describe Cloud Calling Hybrid Local Gateway
Module 4: Call Control

Describe the Cisco UCM Digit Analysis Process
Implement Toll Fraud Prevention on Cisco UCM
Configure Globalized Call Routing in Cisco UCM
Route Patterns (Traditional and +E.164)
Translation Patterns
Standard Local Route Group
Transforms
SIP Route Patterns
Describe Mobile and Remote Access (MRA)
Describe Webex Calling Dial Plan Features
Locations and Numbers
Outgoing and Incoming Permissions
Transfer and Forwarding Restrictions
Module 5: QoS

Describe Problems that can Lead to Poor Voice and Video Quality
Latency
Jitter
Packet Loss
Bandwidth
Describe the QoS Requirements for Voice and Video
Describe the Class Models for Providing QoS on a Network
4/5 Class Model
8 Class Model
QoS Baseline Model
Describe the Purpo